Last Updated: May 18, 2025
At Donnistore, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website (the “Website”), the mobile application (the “APP”), as well as any other related products and services including when you log in using Google or Facebook accounts. By using the Website and APP, you consent to the practices described in this policy. If you do not agree, please do not use the Website and APP.
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
1.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and any other information you provide (e.g., shipping address, phone number for purchases).
- Purchase Information: When you make a purchase, we collect payment details (e.g., credit card information) and billing/shipping information.
- Communications: If you contact us (e.g., via email or support forms), we collect your name, email address, and the content of your message.
1.2 Information from Third-Party Login
- Google and Facebook Login: If you log in using Google or Facebook, we collect information such as your name, email address, and profile picture, as permitted by your privacy settings on those platforms. We only access information necessary to authenticate and manage your Donnistore account.
- Third-Party Policies: Data collected via Google or Facebook login is also subject to their respective privacy policies (Google: https://policies.google.com/privacy; Facebook: https://www.facebook.com/privacy/policy).
1.3 Automatically Collected Information
- Usage Data: We collect information about your interactions with the Website and APP, such as pages visited, products viewed, and time spent on the Website and APP.
- Device and Log Data: We collect details about your device (e.g., IP address, browser type, operating system) and Website and APP usage (e.g., referring URLs, timestamps).
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website and APP performance, and deliver personalized content. You can manage cookie preferences through your browser settings.
1.4 Information from Other Sources
We may receive information from third parties, such as payment processors or analytics providers, to facilitate transactions or improve our services.
2. How We Use Your Information
We use your information to:
- Provide and manage your account, including authentication via Google or Facebook login.
- Process and fulfill your orders, including shipping and returns.
- Communicate with you about your account, purchases, or customer support inquiries.
- Personalize your experience, such as recommending products based on your browsing history.
- Analyze Website and APP usage to improve our services and optimize performance.
- Comply with legal obligations or protect our rights (e.g., fraud prevention).
- Send marketing communications (e.g., newsletters, promotions), if you opt in. You can unsubscribe at any time via the link in our emails.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following cases:
- Service Providers: We share data with trusted third parties who assist with Website and APP operations, such as payment processors, shipping companies, and analytics providers. These providers are contractually obligated to protect your data.
- Third-Party Login Services: When you use Google or Facebook login, we share limited data with these platforms to authenticate your account, as described in their privacy policies.
- Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes (e.g., subpoenas) or to protect Donnistore’s rights, safety, or property.
- Business Transfers: If Donnistore is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Choices and Rights
- Account Management: You can update or delete your account by logging in or contacting us at Donnist25@gmail.com.
- Cookies: You can disable cookies through your browser settings, but this may affect Website and APP functionality.
- Marketing Communications: You can opt out of marketing emails by clicking the unsubscribe link or contacting us.
- Third-Party Login: You can revoke Donnistore’s access to your Google or Facebook account via those platforms’ settings, which may limit your ability to log in.
- Data Access and Deletion: Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. Contact us at Donnist25@gmail.com to submit a request. We will respond within the time frame required by applicable law.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. For example, we keep account and purchase data for the duration of your account and as required by tax or regulatory laws. When data is no longer needed, we securely delete or anonymize it.
7. International Data Transfers
Donnistore is based in the Hong Kong. If you access the Website and APP from outside the Hong Kong, your information may be transferred to and processed in the Hong Kong., where data protection laws may differ. By using the Website and APP, you consent to this transfer.
8. Children’s Privacy
The Website and APP is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it. Contact us if you believe a child under 13 has provided us with personal information.
9. Third-Party Links
The Website and APP may contain links to third-party Website and APP or services (e.g., Google, Facebook, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on the Website and APP. Your continued use of the Website and APP after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: Donnist25@gmail.com